At Tap Payments, we’re committed to providing our valued merchants with responsive and accessible support through a wide range of communication channels. Whether you need quick assistance or have a specific inquiry, our team is here for you across all platforms and regions.
Support Channels
You can reach us anytime through the following methods:
Email Support
Live Chat
WhatsApp Support
Kuwait: +965 9759 7777
KSA: +966 1121 38241
Bahrain: +973 6666 0672
UAE: +971 5882 90683
Phone Support
| Country | Support Number | Complaint (Toll-free) |
|---|---|---|
| KSA | +966 115119768 | 800 302 7777 |
| Kuwait | +965 2292 2822 | — |
| Bahrain | +973 1331 1361 | — |
| Qatar | +974 4019 6994 | — |
| UAE | +971 4581 3611 | — |
Social Media Direct Messages (DMs)
You can also contact us through direct messages on:
Business Hours
| Country | Support Availability |
|---|---|
| Kuwait | Every day: 8:00 AM – 2:00 AM |
| KSA | Sunday to Thursday: 8:00 AM – 9:00 PM |
| Bahrain | Every day: 8:00 AM – 2:00 AM |
| Qatar | Every day: 8:00 AM – 2:00 AM |
| UAE | Every day: 8:00 AM – 2:00 AM |
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