Submit Complaint - Bahrain

• The mechanism for submitting a complaint or inquiry and following upon it

Tap Payments works to ensure all customers receive the highest degree of care and service. For your convenience, kindly send your inquiry or complaint and follow up through any of the following channels.

Unified Number Bahrain	13311361
To call from outside Bahrain	+97313311361
Email	complaints@tap.company
Whatsapp	+97366660672
Live Chat	www.tap.company  OR
Social Media

Please make sure to include the following information when submitting your complaint:

1. Registered mobile number
2. Registered email ID
3. Complaint description

• Escalate Unsatisfied Complaint's Reply

We want to make sure that all of our merchants are fully satisfied. If you have already raised a complaint through the above channels but are still feeling unsatisfied with the resolution, please know that you can escalate the complaint through Tap Escalation at escalations@tap.company or Consumer Protection Unit at the CBB at complaint@cbb.gov.bh

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