Does the customer get a payment confirmation when a payment is successful with goCollect?

When a payment is successful, your customer will receive a copy of the bill by SMS or email, depending on what you added as part of their information when sending the bill. 

This is why it’s very important to make sure that you add your customer’s correct information when sending a bill, even if you’re sending it on social media. 

If you have any other questions about payment confirmations, you can always reach out to our customer experience agents over the live chat available on our website or within the goCollect app!