Refund a customer using goCollect app?

You can easily refund your customers, only in full, through the goCollect app, just follow the steps below:

1. Open the goCollect app

2. Click on the paid bill that you want to refund

3. Click on Refund Bill from the menu that pops up

4. Choose the reason why you’re refunding the customer

5. The refund has been requested!

6. You will receive a separate bill once the amount has been refunded, which you can send to the client if they require proof for themselves or their banks

<< You can watch the video below to see what that would look like >>

Note:- You can refund your customers, partially or in full, through the web, click HERE for more info.

• Refund Process period

Your refund will be processed between 3 to 5 working days depending on the type of payment method.