Can I give access to the goCollect app to others from my team?

Modified on Tue, 5 Mar at 4:22 PM

Yes, you can easily create users for your goCollect app and give access to others from your team, such as members of the sales team or your accounting team.



There are 2 types of users you can create with goCollect:

  • Admins are given the same access as the master user; this includes a view of all the transactions, payments, settlements, and business statements on the dashboard.

  • Agents can also be created, and they may view all the transactions, payments, and settlements, but they do not have access to the business statements.


You can add users as needed by signing into your dashboard from our website. From the dashboard, go to Settings and click on Users. From here, you can add users as needed by entering their:

  • First and last name

  • Mobile number

  • Email address


You will also need to decide what access you want to give the users, whether agent or admin. Once you've added the users, they will be able to log into the account with their email ID and their phone number as a password. They should then reset their password to ensure that the account's security is not compromised.


You can watch this video for a step-by-step guide to adding users:


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